Privacy Policy
Information We Collect
We are the sole owners of the information collected through Leavoo.com. We will not sell or rent this information to anyone. The information we collect directly from you includes personal information required to communicate with you, such as your name, email address, working hours, and time-off data.
Leavoo collects information that you explicitly provide, either through input fields (such as modals), direct messages, or when the bot is directly mentioned. In addition, we collect workspace users' names, email addresses, and Slack IDs upon sign-up. This ensures that no unintended data is collected from your workspace. We do not store or log any other messages or information about your Slack activity, ensuring that your workspace interactions remain private. Leavoo does not access past or archived messages. Information is collected for the purposes of connecting to the Slack API to facilitate time-off requests and provide the services you request.
What Do We Use Information For?
Any of the information we collect from you may be used in one of the following ways:
- Personalize your experience
- Respond better to your individual needs
- Improve our website and service
- Improve customer service
Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, except for delivering the service requested. It will not be shared outside of the authorized Slack workspace.
Subprocessors
We may share your information with third-party service providers that help us deliver our services, such as hosting providers or cloud service providers. We ensure that these third parties are bound by contractual obligations to protect your personal data and only use it for the intended purpose.
Subprocessors for the Slack App
- Paddle: Used for handling billing and payments.
- AWS: Used for cloud hosting and data storage.
- Neon: Provides managed database services.
- Mixpanel: Used for product analytics to improve our services.
- Sentry: Used for error monitoring and application performance tracking.
- Google Calendar API: Used to integrate with Google Calendar managing time-off requests.
Subprocessors for the Website
- Vercel: Used for hosting our website.
- Google Analytics: Used for website traffic analytics.
- HotJar: Used for understanding user behavior on our website through heatmaps and session recordings.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy. You can request the deletion of your personal data by contacting us at privacy@leavoo.com. If you wish to deactivate Leavoo, you can do so by sending a deactivation request through email to privacy@leavoo.com. Upon deactivation, we will delete your information within 90 days unless otherwise required for legitimate business or legal purposes.
Do We Use Cookies?
Yes, we use cookies to collect information about how our website is used, improve functionality, and provide a better user experience. You can control your cookie preferences through your browser settings.
Security
We take precautions to protect your information. When you submit sensitive information via our website, it is encrypted using SSL/TLS encryption. We also restrict access to your personal data to employees who need it to perform their duties. Please be aware, however, that no method of transmitting data over the internet is 100% secure.
Updates to This Policy
Our Privacy Policy may change from time to time. All updates will be posted on this page.
Contacting Us
If you have questions regarding this privacy policy, please contact us at privacy@leavoo.com.